Our Managed Services
Comprehensive support and continuous improvement services for your enterprise applications. From essential maintenance to strategic guidance, we keep your systems running smoothly and help you maximize your investment.
Service Packages
Choose the right level of support
Our service packages are designed to meet your specific needs, whether you need basic support or comprehensive strategic guidance.
EACI ESSENTIAL
We keep your lights on
Reliable Support (Reactive & Proactive)
Comprehensive Application Management
Development of bolt-ons
Configuration & Integration Management
Expert Training & Documentation
Strategic Continuous Improvement
Strategic ERP Guidance and Architecture
Project Management
Solutions Architecture
EACI ENHANCED
We proactively identify opportunity areas
Reliable Support (Reactive & Proactive)
Comprehensive Application Management
Development of bolt-ons
Configuration & Integration Management
Expert Training & Documentation
Strategic Continuous Improvement
Strategic ERP Guidance and Architecture
Project Management
Solutions Architecture
EACI ELITE
You focus on your core business. We enable you for growth
Reliable Support (Reactive & Proactive)
Comprehensive Application Management
Development of bolt-ons
Configuration & Integration Management
Expert Training & Documentation
Strategic Continuous Improvement
Strategic ERP Guidance and Architecture
Project Management
Solutions Architecture
EACI EXPAND
Total Flexibility. Pick and Choose + Pay as you go
Custom tailored support and services
Flexible engagement model
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Access to all service capabilities
Our Services
Comprehensive Enterprise Application Support
From day-to-day maintenance to strategic improvements, we provide the expertise you need to get the most from your enterprise applications.
Comprehensive Application Management
Ensuring the smooth operation, maintenance, and optimization of NetSuite and MS Dynamics systems, including managing upgrades and monitoring performance.
Reliable Support (Reactive & Proactive)
Providing dedicated help desk support for troubleshooting, alongside proactive measures to prevent issues and guide clients on new functionalities.
Strategic Continuous Improvement
Identifying opportunities to enhance systems, optimize processes, and implement improvements aligned with evolving business needs.
Configuration & Integration Management
Adapting system configurations and managing integrations to ensure the enterprise application ecosystem works seamlessly.
Expert Training & Documentation
Offering tailored end-user training and support for process documentation to improve user adoption and efficiency.
Strategic ERP Guidance and Architecture
Providing high-level planning and aligning enterprise application strategy with core business objectives through expert consultation and architecture design.
Technologies
Expertise in Leading Enterprise Applications
We specialize in managing and optimizing NetSuite and Microsoft Dynamics applications, with additional experience in other leading systems.
NetSuite
Comprehensive managed services for Oracle NetSuite ERP, including system maintenance, optimization, custom development, and strategic guidance.
- NetSuite ERP
- NetSuite CRM
- NetSuite SuiteCommerce
- NetSuite OneWorld
- Custom NetSuite modules and integrations
Microsoft Dynamics
Expert support and optimization for Microsoft Dynamics ERP and CRM solutions, ensuring your business gets maximum value from your Microsoft investment.
- Dynamics 365 Business Central
- Dynamics 365 Finance
- Dynamics 365 Supply Chain Management
- Dynamics 365 Customer Engagement
- Power Platform integration